{"id":4963,"date":"2023-05-10T13:01:47","date_gmt":"2023-05-10T13:01:47","guid":{"rendered":"https:\/\/fyldo.com\/tv\/?page_id=4963"},"modified":"2025-01-22T13:04:21","modified_gmt":"2025-01-22T13:04:21","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/gotivi4k.com\/tv\/refund-returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4963\" class=\"elementor elementor-4963\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21643217 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"21643217\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0152ce1\" data-id=\"0152ce1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46b86bd elementor-widget elementor-widget-heading\" data-id=\"46b86bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refund and Returns Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-23bdee2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"23bdee2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6b78327\" data-id=\"6b78327\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94ee1db elementor-widget elementor-widget-text-editor\" data-id=\"94ee1db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>GOTIVI4K.COM<\/strong>\u00a0Store <strong>Does\u00a0<\/strong>offer refunds on Digital Products\/Services under certain conditions. However, we highly recommend that you get a trial\u00a0 before you make a purchase.<\/p><p><strong>GOTIVI4K.COM <\/strong>Store offer Refunds <b>ONLY\u00a0<\/b>under these condtions :<\/p><p><strong>Conditions :<\/strong><\/p><ul><li>We will refund completely only purchase which has been done in less than 24 hours. After 24 hours no complet refund can be processed.<\/li><li>All other refund requests will be returned partially according to used period of the subscription IF there was an issue form our end that we couldn\u2019t fix in 72 hours. <strong>GOTIVI4K.COM <\/strong>support team will contact users in all refund cases.<\/li><\/ul><div><p>We will not send refunds nor make partial refund if:<\/p><ul><li>Customer didn\u2019t like the channel line-up.<\/li><li>Customer found another service.<\/li><li>Customer refuse to apply the solutions we provide if he\/she have any issue.<\/li><\/ul><p><b>How much time it takes to get refunded ?<\/b><b><br \/><\/b><\/p><\/div><ul><li>If you paid using credit cards the Refunds are generally processed and funds returned to the debit card on the customer\u2019s bank account within 20 to 31 working days.<\/li><li>However, there are cases in which a refund takes longer to process may up to 90 days. We are not responsible for this time frames and delays. We are not the payment provider, we are just the IPTV service provider.<\/li><li>Every refund usually takes 20 to 90 working days to take place and it\u2019s not in our hand to reduce this period. Our payment processors will take care of refund requests. We will try our best to refund any users immediately after seeing the request and checking user information.<\/li><\/ul><p><strong>If some channels are freezing, buffering or not working sometimes:<\/strong><\/p><p>Though almost all of our Servers are stable, sometimes some channels do freeze or doesn\u2019t work due to various reasons but it\u2019s not for permanently. Our expert engineers are always working to fix them.<\/p><p><strong>Most of the times, these issues are temporary and caused by below reasons:<\/strong><\/p><ul><li>Customer internet fluctuations.<\/li><li>Issue with the box\/apps\/customer setup in general.<\/li><li>Your ISP has issue.<\/li><li>Channel is down from server end.<\/li><li>Customer change his\/her mind and wanted to withdraw\/switch between servers.<\/li><li>Server update\/restart from our end (weekly performance necessary).<\/li><\/ul><p>In case user\/customer can\u2019t watch their IPTV subscription plan for 72 hours+ because of server issue or any other problems caused by us or our end, we will completely refund the package price or add all lost time on top of your subscription for free + some extra bonus we can negotiate together.<\/p><p><strong>Contact us:<\/strong>\u00a0If you have any questions about our Returns and Refunds Policy, please\u00a0<a href=\"https:\/\/wa.me\/212715863020\" target=\"_blank\" rel=\"noopener\">contact us<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy GOTIVI4K.COM\u00a0Store Does\u00a0offer refunds on Digital Products\/Services under certain conditions. However, we highly recommend that you get a trial\u00a0 before you make a purchase. GOTIVI4K.COM Store offer Refunds ONLY\u00a0under these condtions : Conditions : We will refund completely only purchase which has been done in less than 24 hours. After 24 hours [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-4963","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/gotivi4k.com\/tv\/wp-json\/wp\/v2\/pages\/4963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gotivi4k.com\/tv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gotivi4k.com\/tv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gotivi4k.com\/tv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gotivi4k.com\/tv\/wp-json\/wp\/v2\/comments?post=4963"}],"version-history":[{"count":0,"href":"https:\/\/gotivi4k.com\/tv\/wp-json\/wp\/v2\/pages\/4963\/revisions"}],"wp:attachment":[{"href":"https:\/\/gotivi4k.com\/tv\/wp-json\/wp\/v2\/media?parent=4963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}